Privacy Policy

1. Introduction

Welcome to Vedant Stationary & Online Services ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account or make a purchase
• Subscribe to our newsletter or marketing communications
• Contact us with questions or feedback
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone number, shipping address)
• Payment information (processed securely through Razorpay)
• Order history and preferences
• Communication preferences

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Detect and prevent fraud

4. Payment Information

All payment transactions are processed through Razorpay, a secure third-party payment gateway. We do not store your complete credit/debit card information on our servers. Razorpay complies with PCI-DSS standards to ensure the security of your payment information.

5. Information Sharing

We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Payment processors (Razorpay) to complete transactions
• Shipping companies to deliver your orders
• Law enforcement or regulatory authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

8. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: